Sean Hower
916-435-9936
sean-hower@sean-hower.com
http://www.sean-hower.com


OBJECTIVE
Business analyst, system analyst, product analyst


QUALIFICATIONS
* Adapts easily to rapidly changing environments 
* Communicates successfully with all stake holders within the SDLC 
* Learns new concepts, processes, and techniques rapidly 
* Operates both independently and as part of a team 
* Optimizes existing processes 
* Seeks out challenges


SKILLS

--General--
* UML
* Web design
* Data modeling
* Ethnographic research and contextual inquiry
* Usability and persona
* Object-oriented design
* Pattern development
* SDLC
* Writing
* Editing
* Interviewing
* Desktop publishing
* Template development
* Section 508, WCAG, WAI
* Anthropology
* Linguistics

--Technology--
* HTML
* XHTML
* CSS
* XML
* XSL/T
* Apache Forrest
* DocBook
* DOM
* JavaScript
* VB.NET
* SQL
* Relational Databases
* .NET framework

--Software--
* FrameMaker
* Microsoft Office
* OpenOffice.org
* XML Spy
* Photoshop
* GIMP
* Visio
* RoboHelp
* WebWorks
* ForeHelp
* Homesite
* Dreamweaver
* WebMatrix
* Visual Source Safe
* Visual Studio .NET
* SnagIt
* Crystal Reports


EXPERIENCE
--Busines Analyst
  Infor Public Sector (acquired Hansen)
  June 2007 - present
* Continued performing tasks similar to product analyst role
* Member SDLC committee

--Product Analyst
  Hansen Information 
  Apr 2007 – June 2007
* Initiated and led company-wide usability policies
* Led development of design patterns
* Collaborated with other product analysts to develop and refine entire SDLC
* Gathered business requirements for software changes
* Coordinated cross-departmental resources to complete software changes
* Collaborated with other departments to improve their internal processes

--Business Analyst
  Hansen Information 
  Apr 2006 – Apr 2007
* Initiated and led usability policies within business unit
* Collaborated with other business analysts to develop and refine requirements process
* Gathered business requirements for software changes

--Senior Technical Writer
  InfoPros 
  Feb 2006 – Apr 2007
* Wrote and edited a variety of materials, including Web content, RFPs, technical documentation, and press releases
* Implemented an online help system

--Senior Technical Writer
  Unify Corporation 
  May 2005 – Feb 2006
* Implemented an online help system
* Converted DocBook, Apache Forrest, RoboHelp, and Word documents to FrameMaker and WebWorks

--Technical Writer
  Hansen Information 
  Nov 2000 – May 2005
* Researched, designed, and produced online help and print documents for e-government solutions
* Researched, designed, and produced user guides, training manuals, installation procedures, configuration procedures, SDK and API, ERDs, white papers, and case studies for e-government mobile, server, and database solutions
* Researched and produced XML-based implementation for online help incorporating XSL and JavaScript 
* Translated interface into Japanese for demonstrations 

--Technical Writer
  Play Inc. 
  Jun 1999 – Nov 2000
* Researched, designed, and produced print manual for 3D graphics software
* Researched, designed, and produced online help for 3D graphics software and content packs
* Researched and produced hardware design specs
* Translated Japanese text for character generator


INTERESTS
* Writing and publishing
* Web development 
* 3D graphics, digital art, graphic art 
* Anthropology,  linguistics, psychology 
* Japanese language, culture, and society 


EDUCATION
--American River College
  2005 – 2006
* Computer and programming classes
* Business classes

--University of Kansas
  1994 – 1999
  BA in anthropology and linguistics
* Member Phi Beta Kappa honors society 
* Graduated top 10% with honors in anthropology 
* Designed, researched, and produced undergraduate honors thesis in anthropology 
* Japanese language, culture, and society